Terms and Conditions

Terms and Conditions

Scope

These Terms and Conditions apply to purchases made through Groomnestia® (“Groomnestia®”), an online retail store operated by Dongguan Li Raoying Technology Co., Ltd.

Dongguan Li Raoying Technology Co., Ltd. is responsible for product sales, order fulfillment, customer service, returns, refunds, and other transactions completed through Groomnestia®.

When you place an order through our website, you enter into a purchase transaction with Dongguan Li Raoying Technology Co., Ltd., subject to these Terms and the other policies available on our website.

Product Information

We take reasonable steps to ensure that product descriptions, measurements, materials, colors, photographs, availability, and pricing are presented as accurately as possible.

Actual product appearance may differ slightly due to lighting conditions, screen displays, production methods, or natural differences in texture, color, finish, and product details.

We reserve the right to correct inaccuracies, revise product information, adjust availability, or cancel an affected order when reasonably required.

Orders

Receiving an order confirmation means that your order has been received, but it does not necessarily mean that the order has been finally accepted.

We may decline, restrict, or cancel an order for reasons including:

  • Product availability limitations
  • Errors in product information or pricing
  • Suspected fraudulent or unauthorized transactions
  • Payment processing issues
  • Incorrect shipping information
  • Other circumstances requiring order review

If an order is canceled after payment has already been received, the applicable amount will be refunded.

Prices and Payment

Product prices, shipping fees, applicable taxes, discounts, and the final order amount will be displayed during the checkout process.

By providing payment details, you confirm that you are authorized to use the chosen payment method and that all payment information you submit is complete and accurate.

Shipping and Returns

Shipping, delivery, order cancellations, returns, exchanges, and refunds are handled according to the relevant policies published on our website, together with any mandatory consumer rights provided under applicable law.

Promotions

Promotional offers and discount codes may be subject to specific conditions, including eligibility rules, expiration periods, product exclusions, and limits on use.

Unless specifically stated otherwise, promotional offers may not be combined with other offers, transferred to another person, redeemed for cash, or applied to an order that has already been completed.

Product Use

Customers are responsible for reading and following all instructions, warnings, usage recommendations, and care information provided with or relating to a product.

Pet grooming tools should only be used for their intended purpose. Customers should follow recommended usage instructions and use grooming products carefully according to their pet’s needs.

Do not use products in ways that are inconsistent with the product description, instructions, or intended purpose.

Prohibited Activity

Fraudulent transactions, unauthorized resale, misuse of promotional offers, interference with the checkout process, improper use of the website, and any other unlawful activities are prohibited.

Limitation of Liability

To the maximum extent allowed by applicable law, Groomnestia® and Dongguan Li Raoying Technology Co., Ltd. will not be responsible for indirect, incidental, special, consequential, or punitive damages resulting from the use of our website, products, or services.

Nothing contained in these Terms is intended to restrict or exclude any right, responsibility, or liability that cannot lawfully be limited or excluded.

Changes to These Terms

We may revise these Terms from time to time by publishing an updated version on our website.

The version of these Terms available at the time an order is submitted will generally govern that purchase, unless applicable law requires a different result.

Contact Us

For questions regarding these Terms and Conditions, please contact:

Legal Entity: Dongguan Li Raoying Technology Co., Ltd.

Registered Address:
Room 407, No. 15 Chaoyang 2nd Street, Langbei, Changping Town, Dongguan City, Guangdong Province, China

Email: service@groomnestia.com

这个版本已经和前面的：

  • About Us ✅
  • FAQ ✅
  • Shipping Policy ✅
  • Return & Refund Policy ✅
  • Contact Us ✅

保持统一：

Brand: Groomnestia®
Company: Dongguan Li Raoying Technology Co., Ltd.
Email: service@groomnestia.com
Address: Room 407, No. 15 Chaoyang 2nd Street, Langbei, Changping Town, Dongguan City, Guangdong Province, China